Shift Lead: Retail Ops & Customer Experience

Walgreens; Henderson (KY); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Henderson, KY is seeking a capable team member to open and close the store in management's absence, perform required system start-ups, cash handling, and ensure the floor and stock room are ready for the business day.

You will handle returns, refunds, pricing, and register transactions, assist with vendor deliveries, maintaining inventory accuracy, merchandising, and providing a distinctive customer experience.

Qualifications

• One year of leadership or key holder experience.
• Fluent in reading, writing, and speaking English.
• Knowledge of store inventory control preferred.
• PTCB certification or pharmacy license as required by state.

Responsibilities

• Opens and closes the store in the absence of management, with system start-ups and cash handling.
• Handles returns, refunds, cash drops, and cash register transactions.
• Delivers a distinctive and delightful customer experience.
• Greets customers and assists with products and services; resolves issues.
• Maintains inventory accuracy and supports displays and pricing.

Skills

Leadership experience

English fluency

Job description

Walgreens in Henderson, KY is seeking a capable team member to open and close the store in management's absence, perform required system start-ups, cash handling, and ensure the floor and stock room are ready for the business day.

You will handle returns, refunds, pricing, and register transactions, assist with vendor deliveries, maintaining inventory accuracy, merchandising, and providing a distinctive customer experience.