Shift Lead: Elevate Customer Experience & Store Ops

Walgreens; Norfolk (NE); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Norfolk, NE seeks a Store Associate who can open/close the store in the absence of management, handle cash, and ensure floor and stockroom readiness for the business day. You may also handle deliveries and backdoor access as needed.

You will engage customers, assist with products and services, and uphold Walgreens service traits by greeting customers, offering help, and resolving issues to ensure a positive experience. Prior leadership experience is valued.

Qualifications

• One year of leadership or supervisory retail experience.
• Fluent in reading, writing, and speaking English.
• Knowledge of store inventory control preferred.
• Previous experience with cash handling and price verification.

Responsibilities

• Opens/closes store in absence of management and prepares systems for the day.
• Handles cash drops, refunds, returns, and ensures accurate cashier records.
• Engages customers and delivers a distinctive Walgreens experience.
• Coaches team on service best practices and customer interactions.
• Maintains store cleanliness, displays, pricing, and regulatory compliance.

Skills

Leadership experience

Customer service

Cash handling

Inventory management

Pricing accuracy

Communication

Tools

Store systems

Store equipment

Cash registers

Job description

Walgreens in Norfolk, NE seeks a Store Associate who can open/close the store in the absence of management, handle cash, and ensure floor and stockroom readiness for the business day. You may also handle deliveries and backdoor access as needed.

You will engage customers, assist with products and services, and uphold Walgreens service traits by greeting customers, offering help, and resolving issues to ensure a positive experience. Prior leadership experience is valued.