Shift Lead - Customer Experience & Store Ops

Walgreens; Hastings (NE); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Hastings, NE is seeking a store associate with leadership capabilities to operate in the absence of management. You will handle opening/closing duties, cash handling, and ensure shelves and stock rooms are ready for the business day.

You will engage customers, resolve questions, and support vendors and displays while maintaining accurate inventory, pricing and compliance with regulations. This role emphasizes service excellence and teamwork.

Qualifications

• One year of prior leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.
• We will consider employment of qualified applicants with arrest and conviction records.

Responsibilities

• Opens and closes the store in the absence of store management, including cash handling and preparing the floor and stock room for the day.
• Completes product returns, refunds, cash drops, and provides change at registers.
• Engages customers to deliver a distinctive customer experience and resolve questions.
• Assists with vendor deliveries and backdoor access as required, and supports displays and pricing tasks.
• Maintains inventory accuracy and ensures signage and pricing comply with local regulations.

Skills

Leadership

Customer service

English proficiency

Education

PTCB certification or pharmacy license (state)

Job description

Walgreens in Hastings, NE is seeking a store associate with leadership capabilities to operate in the absence of management. You will handle opening/closing duties, cash handling, and ensure shelves and stock rooms are ready for the business day.

You will engage customers, resolve questions, and support vendors and displays while maintaining accurate inventory, pricing and compliance with regulations. This role emphasizes service excellence and teamwork.