Shift Lead — Elevate Customer Experience & Store Ops

Walgreens; Newport News (VA); On-site; USD 23,000 - 30,000; Full time

Job summary

Walgreens in Newport News, VA is seeking a team-oriented associate to open and close the store when management is absent, manage cash handling, and ensure all systems are ready for the business day.

You will deliver a distinctive customer experience by greeting customers, answering questions, and assisting with products and services. The role involves supporting inventory, pricing, displays, and basic store maintenance.

Qualifications

• Minimum one year of leadership, supervisory, or retail key holder experience.
• Fluent reading, writing, and speaking English.
• Preferred PTCB certification or pharmacy license as required by state.

Responsibilities

• Open and close the store in the absence of store management with all required systems start-ups.
• Complete cash handling, refunds, and cash drops to the safe; provide change as requested.
• Maintain accurate inventory, pricing, and signage; assist with displays and price changes.

Skills

Leadership experience

Retail key holder

Cash handling

Customer service

English fluency

Education

PTCB certification or pharmacy license

Tools

POS system

Store systems

Job description

Walgreens in Newport News, VA is seeking a team-oriented associate to open and close the store when management is absent, manage cash handling, and ensure all systems are ready for the business day.

You will deliver a distinctive customer experience by greeting customers, answering questions, and assisting with products and services. The role involves supporting inventory, pricing, displays, and basic store maintenance.