Shift Lead: Store Ops & Customer Service

Walgreens; Christiansburg (VA); On-site; USD 24,000 - 31,000; Full time

Benefits offered by this job

Benefits package

Job summary

Walgreens in Virginia (Christiansburg) seeks a team member to open and close the store when management is unavailable, handling systems start-ups, cash handling, and ensuring floors and stockrooms are prepared for the business day. Opening back door procedures for deliveries are included.

The role emphasizes engaging customers, resolving issues, and delivering a distinctive Walgreens experience while maintaining accurate inventory, pricing, and displays across departments.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including required systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients by greeting them and offering assistance with products and services; resolves issues to ensure a positive experience.
• Assists with inventory counts, pricing, and upkeep of displays and stockroom.

Skills

Leadership experience

Customer service

Store operations

Education

PTCB certification or pharmacy license

Tools

Store systems

Store equipment

Job description

Walgreens in Virginia (Christiansburg) seeks a team member to open and close the store when management is unavailable, handling systems start-ups, cash handling, and ensuring floors and stockrooms are prepared for the business day. Opening back door procedures for deliveries are included.

The role emphasizes engaging customers, resolving issues, and delivering a distinctive Walgreens experience while maintaining accurate inventory, pricing, and displays across departments.