Shift Lead — Customer Experience & Store Ops

Walgreens; Woodbridge (VA); On-site; USD 24,108,000 - 30,996,000; Full time

Job summary

Walgreens in Woodbridge, VA is seeking a store team member responsible for opening/closing the store in the absence of management, handling cash and transactions, and delivering outstanding customer experiences. You will assist with inventory, pricing, and daily store operations while ensuring compliance with policies.

Engaging customers and resolving issues are core to this role, with emphasis on teamwork and maintaining store standards throughout shifts.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including all required systems start-ups and cash handling.
• Completes product returns, refunds, cash drops, and provides change to cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers, resolves issues, and assists with products and services.
• Supports store operations, pricing, inventory, and backroom tasks.

Skills

Leadership

Retail experience

Customer service

English proficiency

Job description

Walgreens in Woodbridge, VA is seeking a store team member responsible for opening/closing the store in the absence of management, handling cash and transactions, and delivering outstanding customer experiences. You will assist with inventory, pricing, and daily store operations while ensuring compliance with policies.

Engaging customers and resolving issues are core to this role, with emphasis on teamwork and maintaining store standards throughout shifts.