Shift Lead — Customer Experience & Store Ops

Walgreens

McLean (VA)

On-site

USD 23,000 - 28,000

Part time

6 days ago

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Job summary

Walgreens in the United States (Virginia, McLean) is seeking a store associate with leadership experience to help open/close the store, handle cash, and ensure operations are ready for the business day. You will interact with customers, resolve questions, and model Walgreens’ distinctive service traits to deliver a superior shopping experience.

The role requires fluency in English and a willingness to support with inventory, pricing, and basic store maintenance tasks.

Qualifications

One year of prior leadership, supervisory, or retail key holder work experience.
Must be fluent in reading, writing, and speaking English.

Responsibilities

Opens and closes the store in the absence of store management, including required systems start-ups and cash handling.
Completes product returns, order voids, customer refunds, and provides change at registers.
Models and delivers a distinctive and delightful customer experience.
Engages customers by greeting them and offering assistance with products and services and resolves issues to ensure a positive experience.
Maintains store keys and manages tasks when management is not present; supports vendor deliveries and stock replenishment.
Ensures pricing accuracy and displays proper signage; assists with inventory counts and basic department maintenance.