Shift Lead — Elevate Customer Experience & Store Ops

Walgreens; Jefferson City (TN); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens in Jefferson City, TN is seeking a team member to open and close the store when management is unavailable, handling cash and ensuring the floor and stock room are ready for business. You will assist with vendor deliveries, returns, and cashier duties, while delivering exceptional customer service.

You will engage customers, help with product questions, and support inventory, pricing, and displays to maintain store standards and regulatory compliance.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including required systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change at cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers, answers questions, and resolves issues to ensure a positive experience.
• Maintains accurate inventory counts and store appearance; assists with pricing and displays.

Skills

Leadership

Customer service

Cash handling

English literacy

Tools

POS system

Store systems

Job description

Walgreens in Jefferson City, TN is seeking a team member to open and close the store when management is unavailable, handling cash and ensuring the floor and stock room are ready for business. You will assist with vendor deliveries, returns, and cashier duties, while delivering exceptional customer service.

You will engage customers, help with product questions, and support inventory, pricing, and displays to maintain store standards and regulatory compliance.