Shift Lead: Elevate Customer Experience & Store Ops

Walgreens; Morristown (TN); On-site; USD 25,000 - 30,000; Full time

Job summary

Walgreens in Morristown, TN is seeking a Store Lead to open and close the store in the absence of management, handle cash and start-up systems, and ensure a positive customer experience. Responsibilities include processing returns, refunds, and maintaining accurate pricing and displays.

The role emphasizes handy knowledge of store systems, inventory control, and collaboration with the team to serve customers and support daily operations.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store, including cash handling and required systems start-ups.
• Process returns, order voids, customer refunds, cash drops to the safe, and provide change as requested to cash registers.
• Provide a distinctive customer experience and assist customers with products and services.
• Assist with inventory counts, price changes, and display resets.
• Maintain clean, neat store condition and comply with policies.

Skills

Leadership experience

English fluency

Education

PTCB certification or pharmacy license

Tools

Store systems

Cash register operation

Job description

Walgreens in Morristown, TN is seeking a Store Lead to open and close the store in the absence of management, handle cash and start-up systems, and ensure a positive customer experience. Responsibilities include processing returns, refunds, and maintaining accurate pricing and displays.

The role emphasizes handy knowledge of store systems, inventory control, and collaboration with the team to serve customers and support daily operations.