Shift Lead: Elevate Customer Experience & Store Ops

Walgreens; Indiana (PA); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a dependable team member to step in for store management as needed, opening and closing the store, handling cash, and ensuring floor and stock room readiness for business days. You may assist with vendor deliveries and backdoor access during transitions.

This role emphasizes delivering a distinctive customer experience, accurate register handling, merchandising, inventory counts, and compliance with store policies.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.

Responsibilities

• Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
• Models and delivers a distinctive and delightful customer experience.

Skills

Leadership experience

Customer service

English proficiency

Tools

Store systems knowledge

Job description

Walgreens is seeking a dependable team member to step in for store management as needed, opening and closing the store, handling cash, and ensuring floor and stock room readiness for business days. You may assist with vendor deliveries and backdoor access during transitions.

This role emphasizes delivering a distinctive customer experience, accurate register handling, merchandising, inventory counts, and compliance with store policies.