Shift Lead: Elevate Customer Experience & Store Ops

Walgreens; Indian River City (FL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is hiring a key holder to open and close the store in the absence of management, manage cash, and ensure the floor and stock room are ready for the business day. You will support deliveries and provide a distinctive customer experience.

You will greet customers, resolve issues, supervise team members, and help with pricing, merchandising, and basic store maintenance to keep operations smooth and compliant with policies.

Qualifications

• One year of leadership or supervisory experience.
• Fluent in English (reading, writing, speaking).
• PTCB certification or pharmacy license as required by state.

Responsibilities

• Opens and closes the store in the absence of management and handles cash.
• Completes cash handling, returns, refunds, and price verifications.
• Delivers customer service and helps customers with products and services.
• Maintains store inventory accuracy and displays according to policy.

Skills

Leadership experience

English proficiency

Education

PTCB certification or pharmacy license

Job description

Walgreens is hiring a key holder to open and close the store in the absence of management, manage cash, and ensure the floor and stock room are ready for the business day. You will support deliveries and provide a distinctive customer experience.

You will greet customers, resolve issues, supervise team members, and help with pricing, merchandising, and basic store maintenance to keep operations smooth and compliant with policies.