Shift Lead - Elevate Customer Experience & Store Ops

Walgreens; Fultondale (AL); On-site; USD 23,000 - 28,000; Part time

Job summary

Walgreens is seeking to fill a position in Alabama where you will open and close the store when management is not present, handle cash and POS transactions, and ensure the floor and stock room are prepared for the business day. You will assist with returns, refunds, and price changes while delivering a warm, helpful customer experience.

The role emphasizes leadership, operational accuracy, and strong communication as you support daily store operations and customer service excellence.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.
• Valid PTCB certification or pharmacy license as required by state.

Responsibilities

• Open and close the store in the absence of management and handle required systems start-ups and cash handling.
• Register and balance cash, process returns, refunds, and voids.
• Provide a distinctive customer experience and assist with inventory and displays.

Skills

Leadership experience

Customer service

English fluency

Education

PTCB certification or pharmacy license

Tools

POS systems

Store equipment

Job description

Walgreens is seeking to fill a position in Alabama where you will open and close the store when management is not present, handle cash and POS transactions, and ensure the floor and stock room are prepared for the business day. You will assist with returns, refunds, and price changes while delivering a warm, helpful customer experience.

The role emphasizes leadership, operational accuracy, and strong communication as you support daily store operations and customer service excellence.