Shift Leader: Customer Experience & Store Operations

Walgreens; Moon (VA); On-site; USD 23,419 - 27,552; Full time

Job summary

Walgreens is seeking a dedicated store associate in a customer-focused role. You will greet customers, help with products, and model service excellence to create a distinctive Walgreens experience.

You will also assist with inventory, pricing, and displays, ensuring accurate transactions and compliance across store operations. Responsibilities include opening/closing duties, supporting vendor deliveries, and maintaining a clean, well-organized environment.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing and speaking English.

Responsibilities

• Greet customers and assist with products and services to ensure a positive experience.
• Model customer service best practices and share them with team members.
• Open/close store keys when needed without management.
• Register sales accurately; handle price verifications and voids.
• Assist with inventory, pricing changes, and proper signage.
• Support backroom operations, vendor deliveries, and displays.
• Maintain store cleanliness and regulatory compliance.
• Assist at pharmacy out window as requested.

Skills

Customer service

Leadership

Retail operations

Cash handling

Fluent English

Education

PTCB certification or pharmacy license (state requirement)

Job description

Walgreens is seeking a dedicated store associate in a customer-focused role. You will greet customers, help with products, and model service excellence to create a distinctive Walgreens experience.

You will also assist with inventory, pricing, and displays, ensuring accurate transactions and compliance across store operations. Responsibilities include opening/closing duties, supporting vendor deliveries, and maintaining a clean, well-organized environment.