Shift Lead — Elevate Customer Experience & Store Ops

Walgreens; Deerfield (IL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a team-oriented individual to help open and close the store when management is not present. You will handle cash, perform refunds and price verifications, and ensure the floor and stock room are ready for business.

The role also involves processing deliveries and supporting backroom operations while maintaining excellent customer service. Additional duties include assisting with vendor orders, product displays, pricing accuracy, and basic bookkeeping tasks as needed.

Qualifications

• Experience in leadership, supervisory, or store operations.
• Fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in absence of management, ensuring systems start up and cash handling.
• Process returns, refunds, cash drops, and price/verifications.
• Maintain inventory accuracy and store cleanliness.
• Assist with vendor deliveries and backroom operations.
• Support displays, pricing, and regulatory compliance tasks.

Skills

Customer service

Leadership

Communication

Cash handling

Store operations

Tools

POS system

Job description

Walgreens is seeking a team-oriented individual to help open and close the store when management is not present. You will handle cash, perform refunds and price verifications, and ensure the floor and stock room are ready for business.

The role also involves processing deliveries and supporting backroom operations while maintaining excellent customer service. Additional duties include assisting with vendor orders, product displays, pricing accuracy, and basic bookkeeping tasks as needed.