Shift Lead: Elevate Customer Experience & Store Operations

Walgreens; Des Moines (WA); On-site; USD 26,174 - 30,307; Full time

Job summary

Walgreens in Des Moines, WA is seeking a store associate with leadership responsibilities to open and close the store, handle cash, and ensure floor and stock room readiness. You will engage customers, process refunds, and support inventory and merchandising tasks to deliver a superior shopping experience.

Role requires English fluency and at least one year of leadership or supervisory experience in retail. This position emphasizes customer service, cash handling, and adherence to store policies.

Qualifications

• Store leadership or supervisory experience
• Fluent in reading, writing, and speaking English
• Experience in retail operations and cash handling troubleshooting

Responsibilities

• Open and close the store in the absence of management, start systems, handle cash, prep floor and stock room
• Process returns, voids, refunds, cash drops, and provide change at registers
• Model and deliver a distinctive customer experience
• Engage customers and assist with products and services to resolve issues
• Assist with inventory, pricing changes, displays, and backroom organization
• Maintain store cleanliness and compliance with policies, assist with maintenance and repairs as needed
• Support with pharmacy out window and regulatory compliance when required
• Communicate tasks and report issues to management when store leadership is not present

Skills

Leadership

Customer service

English fluency

Job description

Walgreens in Des Moines, WA is seeking a store associate with leadership responsibilities to open and close the store, handle cash, and ensure floor and stock room readiness. You will engage customers, process refunds, and support inventory and merchandising tasks to deliver a superior shopping experience.

Role requires English fluency and at least one year of leadership or supervisory experience in retail. This position emphasizes customer service, cash handling, and adherence to store policies.