Shift Lead: Store Operations & Customer Experience

Walgreens; Opp (AL); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a store associate to help open and close the store, manage cash and customer transactions, and maintain a welcoming shopping environment. You will help with inventory, pricing, and displays while providing exceptional service to customers and patients.

The role emphasizes teamwork, adherence to store policies, and daily tasks to ensure a smooth operation. Prior supervisory or key holder experience is preferred, with strong communication in English.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management and prepares the floor and stock room for the business day.
• Completes product returns, refunds, cash drops to the safe, and provides change as requested at the registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and assists with products and services to ensure a positive experience.
• Maintains inventory accuracy, price changes, and displays per policy.

Skills

Leadership

Customer service

Cash handling

English proficiency

Tools

POS system

Cash register

Job description

Walgreens is seeking a store associate to help open and close the store, manage cash and customer transactions, and maintain a welcoming shopping environment. You will help with inventory, pricing, and displays while providing exceptional service to customers and patients.

The role emphasizes teamwork, adherence to store policies, and daily tasks to ensure a smooth operation. Prior supervisory or key holder experience is preferred, with strong communication in English.