Shift Lead: Elevate Customer Experience & Ops

Walgreens; South Bend (IN); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in South Bend, IN is seeking a reliable Retail Key Holder to step in for store management during scheduled absences. You will supervise opening and closing procedures, assist with cash handling, and ensure shelves and back stock are ready for the business day.

You will deliver a distinctive customer experience, support inventory and pricing tasks, and help train team members. English fluency and at least one year of leadership or supervisory retail experience are required.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management.
• Handle cash, refunds, and POS operations.
• Provide excellent customer experience and service.
• Assist with inventory, pricing, and merchandising.
• Support with training and communications when management absent.

Skills

Leadership

Customer service

Cash handling

English fluency

Job description

Walgreens in South Bend, IN is seeking a reliable Retail Key Holder to step in for store management during scheduled absences. You will supervise opening and closing procedures, assist with cash handling, and ensure shelves and back stock are ready for the business day.

You will deliver a distinctive customer experience, support inventory and pricing tasks, and help train team members. English fluency and at least one year of leadership or supervisory retail experience are required.