Shift Lead – Retail Key Holder & Customer Champion

Walgreens; Franklin (IN); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Indiana is seeking a store associate who will open and close the store in the absence of management, handle cash, assist with stock and pricing, and help ensure a welcoming customer experience. The role supports inventory accuracy, vendor deliveries, and basic store operations throughout the shift.

You will engage customers, answer questions, and maintain a clean, organized store environment while following company policies and state regulations.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Registers and tracks sales, price verifications, and voids; assists with cash drops and refunds.
• Engages customers to provide a positive experience and supports store operations and merchandising.

Skills

Leadership experience

English fluency

Retail experience

Education

PTCB certification or pharmacy license

Job description

Walgreens in Indiana is seeking a store associate who will open and close the store in the absence of management, handle cash, assist with stock and pricing, and help ensure a welcoming customer experience. The role supports inventory accuracy, vendor deliveries, and basic store operations throughout the shift.

You will engage customers, answer questions, and maintain a clean, organized store environment while following company policies and state regulations.