Shift Lead: Customer Experience & Operations Leader

Walgreens; La Porte (IN); On-site; USD 23,419 - 27,552; Full time

Job summary

Walgreens is seeking team members in Indiana to open and close the store in the absence of management, handle cash and balance registers, and ensure the floor and stock room are ready for the business day.

Responsibilities include greeting customers, resolving issues, maintaining displays, inventory accuracy, and assisting with vendor deliveries and policy compliance. English proficiency and prior leadership experience are required.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in absence of management and handle cash/door.
• Engage customers and resolve issues to ensure a positive experience.
• Assist with inventory, pricing, and displays; monitor backroom and stock flows.
• Support training and communicate tasks when management is absent.
• Maintain store policies, cash handling, and compliance with local laws.

Skills

Leadership experience

Retail key holder

English fluency

Education

PTCB certification or Pharmacy license (state requirements)

Job description

Walgreens is seeking team members in Indiana to open and close the store in the absence of management, handle cash and balance registers, and ensure the floor and stock room are ready for the business day.

Responsibilities include greeting customers, resolving issues, maintaining displays, inventory accuracy, and assisting with vendor deliveries and policy compliance. English proficiency and prior leadership experience are required.