Shift Lead: Elevate Customer Experience & Operations

Walgreens; West Milford (NJ); On-site; USD 18,000 - 29,000; Full time

Job summary

Walgreens in New Jersey is seeking a store team member to open and close the store when management is absent, handle cash and pricing tasks, and deliver a standout customer experience. You will greet customers, assist with products and services, and resolve issues to ensure satisfaction.

Responsibilities include assisting with inventory, vendor deliveries, displays, and basic backroom operations, while maintaining store security and compliance with policies.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including required systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change at registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers by greeting them and offering assistance with products and services.
• Resolves customer issues to ensure a positive experience.
• Assists with store operations including backroom access, vendor deliveries, pricing, and stock handling.

Skills

Leadership experience

English fluency

Job description

Walgreens in New Jersey is seeking a store team member to open and close the store when management is absent, handle cash and pricing tasks, and deliver a standout customer experience. You will greet customers, assist with products and services, and resolve issues to ensure satisfaction.

Responsibilities include assisting with inventory, vendor deliveries, displays, and basic backroom operations, while maintaining store security and compliance with policies.