Shift Lead: Elevate Customer Experience & Ops

Walgreens; Carmel (IN); On-site; USD 25,000 - 30,000; Full time

Job summary

Walgreens Carmel, IN is seeking a customer-focused team member to support store operations, open/close in the manager's absence, manage cash and registers, and ensure the floor and stock room readiness. You will assist customers with product needs and help maintain displays and pricing in accordance with company policies.

You'll contribute to a friendly, efficient shopping experience, handle basic backroom tasks, support pharmacist window as needed, and uphold safety and compliance standards

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• We will consider employment of qualified applicants with arrest and conviction records.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.
• An Equal Opportunity Employer, including disability/veterans.

Responsibilities

• Opens and closes the store in the absence of store management and handles cash with required systems.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products.
• Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Skills

Leadership

Customer service

English proficiency

Job description

Walgreens Carmel, IN is seeking a customer-focused team member to support store operations, open/close in the manager's absence, manage cash and registers, and ensure the floor and stock room readiness. You will assist customers with product needs and help maintain displays and pricing in accordance with company policies.

You'll contribute to a friendly, efficient shopping experience, handle basic backroom tasks, support pharmacist window as needed, and uphold safety and compliance standards