Shift Lead: Elevate Customer Experience & Operations

Walgreens; Lansing (MI); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens in Lansing, MI is seeking a team member to open and close the store in the absence of management, handle cash tasks, and ensure floor and stock room readiness for the business day. The role includes helping with vendor deliveries and maintaining accurate inventory.

Responsibilities include greeting customers, resolving issues, supporting displays and pricing, and upholding store safety and compliance. The position emphasizes service, teamwork, and operational accuracy.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• We will consider employment of qualified applicants with arrest and conviction records.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Responsibilities

• Opens and closes the store in the absence of store management and handles cash-related tasks.
• Completes product returns, refunds, and cash drops; provides change to registers.
• Engages customers to deliver a delightful experience and supports store operations.
• Supports inventory accuracy, displays, pricing, and basic housekeeping to maintain store readiness.

Skills

Leadership

English fluency

Cash handling

Job description

Walgreens in Lansing, MI is seeking a team member to open and close the store in the absence of management, handle cash tasks, and ensure floor and stock room readiness for the business day. The role includes helping with vendor deliveries and maintaining accurate inventory.

Responsibilities include greeting customers, resolving issues, supporting displays and pricing, and upholding store safety and compliance. The position emphasizes service, teamwork, and operational accuracy.