Shift Lead: Dynamic Customer Service & Sales

Modwash; Daytona Beach (FL); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Base pay plus commission for top three

Paid training

Free employee car washes

Fun, team-oriented work environment

Career advancement opportunities

401K match

Medical, Dental and Vision Insurance

Job summary

ModWash in Daytona Beach, FL is hiring for a Full-Time Customer Service position. You will greet customers, present package options, and guide guests through membership choices while maintaining site standards and safety.

You will engage customers before and after washes to ensure satisfaction, support the team to hit sales goals, and keep the facilities clean and inviting. Flexible schedule including evenings and weekends is required.

Qualifications

• A passion for serving others.
• Awesome customer service skills, previous sales experience a plus.
• Outgoing, energetic personality with excellent communication skills.
• Strong interpersonal skills.
• Motivate and encourage your teammates in a fast-paced environment.
• Ability to work a flexible schedule including evenings and weekends.

Responsibilities

• Deliver mind blowing customer service. Greet all customers with a smile, a wave and a friendly attitude.
• Actively sell and present each of the ModWash packages and the benefits of unlimited wash memberships.
• Safely guide and assist guests through the ModWash packages, and membership options.
• Actively engage with customers pre/post wash to ensure 100% satisfaction.
• Collaborate with and encourage the team to meet sales goals.
• Execute opening and closing site responsibilities when scheduled. Be responsible for the site standards of service.
• Effectively maintain the on-site equipment and troubleshoot when needed
• Assist in overseeing the productivity, breaks, and safety of all employees
• Continuously seek ways to improve the business
• Ensure compliance with legal requirements and company policies and procedures
• Ensure facilities are always clean and presentable.

Skills

Customer service

Sales experience

Communication

Interpersonal skills

Team motivation

Flexible schedule

Job description

ModWash in Daytona Beach, FL is hiring for a Full-Time Customer Service position. You will greet customers, present package options, and guide guests through membership choices while maintaining site standards and safety.

You will engage customers before and after washes to ensure satisfaction, support the team to hit sales goals, and keep the facilities clean and inviting. Flexible schedule including evenings and weekends is required.