Shift Lead - Drive Sales and Service (Base+Commission)

ModWash; Mebane (NC); On-site; USD 160 - 200; Full time

Benefits offered by this job

401K match

Medical, Dental and Vision Insurance

Free employee car washes

Career advancement opportunities

Paid training

Job summary

ModWash is looking for a full-time Customer Service Associate in Mebane, NC to deliver outstanding service and promote unlimited wash memberships. You will greet customers, explain packages, guide guests through options, and help drive membership sales while maintaining a clean, safe site and supporting teammates.

The role requires flexibility, a positive attitude, and the ability to work evenings or weekends as needed.

Qualifications

• Strong customer service mindset.
• Ability to upsell and promote memberships.

Responsibilities

• Deliver mind blowing customer service. Greet all customers with a smile, a wave and a friendly attitude.
• Actively sell and present each of the ModWash packages and the benefits of unlimited wash memberships.
• Safely guide and assist guests through the ModWash packages, and membership options.
• Actively engage with customers pre/post wash to ensure 100% satisfaction.
• Collaborate with and encourage the team to meet sales goals.
• Execute opening and closing site responsibilities when scheduled. Be responsible for the site standards of service.
• Effectively maintain the on-site equipment and troubleshoot when needed
• Assist in overseeing the productivity, breaks, and safety of all employees
• Continuously seek ways to improve the business
• Ensure compliance with legal requirements and company policies and procedures
• Ensure facilities are always clean and presentable.

Skills

Customer service

Sales experience

Job description

ModWash is looking for a full-time Customer Service Associate in Mebane, NC to deliver outstanding service and promote unlimited wash memberships. You will greet customers, explain packages, guide guests through options, and help drive membership sales while maintaining a clean, safe site and supporting teammates.

The role requires flexibility, a positive attitude, and the ability to work evenings or weekends as needed.