Shift Lead: Customer Service & Sales Champion

ModWash; Sumter (SC); In loco; USD 187.000 - 281.000; Tempo pieno

Vantaggi offerti da questo lavoro

Base pay + commission

Paid training and coaching

Free employee car washes

Team-oriented work environment

Career advancement opportunities

401K match

Medical, Dental and Vision Insurance

Descrizione del lavoro

ModWash in Sumter, SC is seeking a full-time Customer Service Associate to greet guests, explain packages, and guide them through membership options. You will drive sales while maintaining a welcoming environment and ensuring guest satisfaction.

You will also help keep the site clean, operate with the team to reach sales goals, and perform opening/closing duties. A flexible schedule including evenings/weekends is required.

Competenze

• A passion for serving others.
• Awesome customer service skills, previous sales experience a plus.
• Outgoing, energetic personality with excellent communication skills.
• Strong interpersonal skills.
• Motivate and encourage your teammates in a fast-paced environment.
• Ability to work a flexible schedule including evenings and weekends.

Mansioni

• Deliver mind blowing customer service. Greet all customers with a smile, a wave and a friendly attitude.
• Actively sell and present each of the ModWash packages and the benefits of unlimited wash memberships.
• Safely guide and assist guests through the ModWash packages, and membership options.
• Actively engage with customers pre/post wash to ensure 100% satisfaction.
• Collaborate with and encourage the team to meet sales goals.
• Execute opening and closing site responsibilities when scheduled. Be responsible for the site standards of service.
• Effectively maintain the on-site equipment and troubleshoot when needed
• Assist in overseeing the productivity, breaks, and safety of all employees
• Continuously seek ways to improve the business
• Ensure compliance with legal requirements and company policies and procedures
• Ensure facilities are always clean and presentable.

Conoscenze

Customer service

Excellent communication

Outgoing personality

Team motivation

Flexibility

Descrizione del lavoro

ModWash in Sumter, SC is seeking a full-time Customer Service Associate to greet guests, explain packages, and guide them through membership options. You will drive sales while maintaining a welcoming environment and ensuring guest satisfaction.

You will also help keep the site clean, operate with the team to reach sales goals, and perform opening/closing duties. A flexible schedule including evenings/weekends is required.