Shift Lead: Drive Vibe, Service & Growth

Joe & the Juice / United States; New York (NY); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Health Insurance

Paid Sick Leave

New Parent Leave

Free coffee - duh

Employee Discount

Job summary

Joe & The Juice in the United States is seeking a dedicated Shift Supervisor to keep the store energized and running smoothly. You’ll lead the team, ensure guest experiences stay top-notch, and help meet daily targets.

This role emphasizes hands-on leadership, delegation, training new juicers, and upholding our Pink Standards while delivering fast, friendly service across high-volume shifts. Join an international team with a clear growth path and a culture that rewards energy, teamwork, and

Qualifications

• 1-2 years of experience in a similar supervisory or team lead role.
• Strong organizational and communication skills.
• Ability to stay cool and lead under pressure.
• Passion for people, service, and personal growth.
• A proactive, hands-on approach with a team-first mindset.

Responsibilities

• Daily Operations: Ensure the Daily Concept Workflow is followed with precision by observing store traffic, assigning tasks, and delivering feedback that keeps the team focused and energized.
• Cleanliness & Standards: Supervise and delegate daily checklists using our task-monitoring system. Keep the store clean, safe, and up to our Pink Standards, while reporting and documenting any issues honestly and promptly.
• Team Training: Support new juicers through our global training mantra: Knowledge - Training - Practice - Validation. Help build a confident and capable crew.
• Guest Experience: Lead by example to create warm, memorable guest interactions. Handle in-store feedback with a professional and guest-first approach.
• Sales Focus: Keep an eye on commercial targets throughout the shift. Manage deliveries, report accurately, and guide the team in supporting store sales performance.

Skills

Supervisory experience

Organizational skills

Communication skills

Lead under pressure

People-oriented

Team-first mindset

Job description

Joe & The Juice in the United States is seeking a dedicated Shift Supervisor to keep the store energized and running smoothly. You’ll lead the team, ensure guest experiences stay top-notch, and help meet daily targets.

This role emphasizes hands-on leadership, delegation, training new juicers, and upholding our Pink Standards while delivering fast, friendly service across high-volume shifts. Join an international team with a clear growth path and a culture that rewards energy, teamwork, and