Shift Lead: Energize the Bar & Guest Experience

Joe & The Juice; New York (NY); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Health Insurance

Paid Sick Leave

New Parent Leave

Employee Discount

Free coffee

Job summary

Joe & The Juice is seeking a Shift Supervisor to keep the heartbeat of the store alive. You’ll lead the shift, ensure smooth operations, delegate tasks, and support juicers to grow and shine. The role focuses on energy, standards, and exceptional guest experiences in a fast-paced setting.

With 1–2 years in a supervisory role, you’ll guide the team to meet daily targets while maintaining our Pink Standards. This position offers career growth across locations and a vibrant, music-filled workplace

Qualifications

• 1-2 years of experience in a similar supervisory or team lead role.
• Strong organizational and communication skills.
• Ability to stay cool and lead under pressure.
• Passion for people, service, and personal growth.
• A proactive, hands-on approach with a team-first mindset.

Responsibilities

• Daily Operations: Ensure the Daily Concept Workflow is followed with precision by observing store traffic, assigning tasks, and delivering feedback that keeps the team focused and energized.
• Cleanliness & Standards: Supervise and delegate daily checklists using our task-monitoring system. Keep the store clean, safe, and up to our Pink Standards, while reporting and documenting any issues honestly and promptly.
• Team Training: Support new juicers through our global training mantra: Knowledge – Training – Practice – Validation. Help build a confident and capable crew.
• Guest Experience: Lead by example to create warm, memorable guest interactions. Handle in-store feedback with a professional and guest-first approach.
• Sales Focus: Keep an eye on commercial targets throughout the shift. Manage deliveries, report accurately, and guide the team in supporting store sales performance.

Skills

Team leadership

Communication

Job description

Joe & The Juice is seeking a Shift Supervisor to keep the heartbeat of the store alive. You’ll lead the shift, ensure smooth operations, delegate tasks, and support juicers to grow and shine. The role focuses on energy, standards, and exceptional guest experiences in a fast-paced setting.

With 1–2 years in a supervisory role, you’ll guide the team to meet daily targets while maintaining our Pink Standards. This position offers career growth across locations and a vibrant, music-filled workplace