Shift Lead: Drive Team Success & Guest Experience

Wingstop - Sizzling Platter; Columbia (SC); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Retirement Plan

Paid time off

Job summary

Sizzling Platter LLC (Wingstop) in Columbia, SC is seeking a Shift Lead to supervise crew members, guide daily operations, and ensure every guest leaves satisfied with fast, accurate service.

The ideal candidate brings restaurant or leadership experience, strong communication and problem-solving skills, and the ability to manage multiple priorities in a fast-paced kitchen. Flexible availability including evenings, weekends, and holidays is required.

Qualifications

• Previous restaurant or leadership experience preferred.
• Strong communication, leadership, and problem-solving skills.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Dependable, accountable, and team-oriented.
• Flexible availability, including evenings, weekends, and holidays.

Responsibilities

• Lead and support Crew Members during shifts to ensure smooth operations.
• Provide coaching, direction, and real-time feedback to team members.
• Deliver excellent guest service and resolve guest concerns professionally.
• Ensure food quality, accuracy, and presentation meet Wingstop standards.
• Monitor and enforce food safety, sanitation, and cleanliness requirements.
• Assist with opening and closing procedures, including cash handling and shift reporting.
• Delegate tasks effectively to maintain efficiency during peak business periods.
• Support training and onboarding of new team members.
• Maintain a safe and organized work environment.

Skills

Leadership

Communication

Problem-solving

Teamwork

Job description

Sizzling Platter LLC (Wingstop) in Columbia, SC is seeking a Shift Lead to supervise crew members, guide daily operations, and ensure every guest leaves satisfied with fast, accurate service.

The ideal candidate brings restaurant or leadership experience, strong communication and problem-solving skills, and the ability to manage multiple priorities in a fast-paced kitchen. Flexible availability including evenings, weekends, and holidays is required.