Shift Lead: Fast-Paced Ops & Team Coach

Wingstop; Colonial Hills (SC); On-site; USD 28,000 - 38,000; Full time

Job summary

Wingstop is seeking a Shift Leader to support daily restaurant operations in South Carolina. You will be hands-on, completing checklists, handling cash, and guiding guest interactions to uphold Wingstop's standards for quality, speed, accuracy, and cleanliness.

You will drive performance by ensuring SOPs are followed, managing labor, sales, and food costs, and coaching team members. This role requires leadership, organization, and the ability to motivate a team in a fast-paced environment.

Qualifications

• You must be at least 18 years old.
• High school diploma or equivalent recommended.
• 1–2 years of supervisory experience in food service recommended.
• Strong leadership and organizational skills; ability to prioritize, delegate, and solve problems.

Responsibilities

• Lead shift operations and complete daily checklists.
• Handle cash and manage guest interactions.
• Drive performance by following SOPs and maintaining speed, accuracy, and cleanliness; monitor labor, sales and food costs.
• Train and coach team members and support accountability processes.

Skills

Leadership

Communication

Team supervision

Time management

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Wingstop is seeking a Shift Leader to support daily restaurant operations in South Carolina. You will be hands-on, completing checklists, handling cash, and guiding guest interactions to uphold Wingstop's standards for quality, speed, accuracy, and cleanliness.

You will drive performance by ensuring SOPs are followed, managing labor, sales, and food costs, and coaching team members. This role requires leadership, organization, and the ability to motivate a team in a fast-paced environment.