Shift Lead: Drive Team Success & Guest Experience

Hunter Super Techs - TurnPoint; Clinton (MD); On-site; USD 21,000 - 22,000; Full time

Job summary

Wingstop in Clinton, MD is seeking a Shift Lead to supervise team members, oversee daily operations, and maintain quality and service standards. You will be a leader on duty, working with management to keep performance on track.

Responsibilities include coaching crew, delivering outstanding guest service, ensuring food safety, assisting with opening/closing, and handling cash during shifts. Previous restaurant or leadership experience is preferred, with flexible availability.

Qualifications

• Leadership experience in a fast-paced restaurant.
• Ability to coach and give real-time feedback.
• Strong understanding of food safety and sanitation standards.

Responsibilities

• Lead and support Crew Members during shifts to ensure smooth operations.
• Provide coaching, direction, and real-time feedback to team members.
• Deliver excellent guest service and resolve guest concerns professionally.
• Ensure food quality, accuracy, and presentation meet Wingstop standards.
• Assist with opening and closing procedures, including cash handling and shift reporting.

Skills

Communication

Leadership

Problem solving

Job description

Wingstop in Clinton, MD is seeking a Shift Lead to supervise team members, oversee daily operations, and maintain quality and service standards. You will be a leader on duty, working with management to keep performance on track.

Responsibilities include coaching crew, delivering outstanding guest service, ensuring food safety, assisting with opening/closing, and handling cash during shifts. Previous restaurant or leadership experience is preferred, with flexible availability.