Shift Lead — Drive Smooth Ops & WOW Guest Experience

Krispy Kreme

Alabama

On-site

USD 17,000 - 22,000

Full time

11 days ago

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Benefits offered by this job

Weekly Pay

Career opportunities

Comprehensive benefits (medical, etc)

Employee discount program

401K plan

PTO

Company events

Education Reimbursement

Adoption Assistance

Life Insurance

FSA/HSA Plans

Pet Insurance

Job summary

Krispy Kreme is seeking Shift Supervisors to oversee daily operations within our shop environment in Alabama. You will coordinate with the shop leadership team to ensure safety, cleanliness, quality and fast service while guiding a team of hourly Team Members.

We're looking for individuals with at least two years of relevant experience and one year of supervising a team. Commitment to inclusivity and an ability to communicate effectively are essential, along with the flexibility to travel up to

Qualifications

Two years of relevant experience.
1 year of experience supervising a team.
Strong problem-solving skills.
Effective communication skills, both written and verbal.
Has a steadfast commitment to nurture an equitable, unbiased culture where our peeps are empowered to showcase their originality.
Must be 18 years of age or older.
Travel requirements: 0-10%
Must be authorized to work in the US without sponsorship.

Responsibilities

Lead the day-to-day operational excellence of the shop.
Manage the flow of service to ensure the highest levels of safety, cleanliness, quality, and speed.
Help build and lead high performance team of hourly Team Members.
Assist AM/GM with scheduling, onboarding, training, and shop tours.
Provide exceptional customer service to guests by nurturing a culture where all people know that their wonderfully original identities are welcomed & loved.