Shift Lead: Bakery Ops & Guest Experience

krispy; Decatur (GA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Weekly Pay

Career opportunities – we are growing!

Comprehensive benefits (medical,vision

dental insurance)

Employee discount program

401K plan

PTO

Company events

Education Reimbursement

Adoption Assistance

Life Insurance

FSA/HSA Plans

Pet Insurance

Job summary

Krispy Kreme in Decatur, GA seeks a Shift Supervisor to oversee daily shop operations, ensuring safety, cleanliness, quality, and speed while guiding a team of hourly workers. You will collaborate with leadership and assist with scheduling, onboarding, and training to maintain a WOW guest experience.

Requirements include 2+ years of relevant experience, 1 year supervising a team, strong problem-solving, and excellent communication. Must be 18+, US work authorized, and travel up to 10%.

Qualifications

• Two years of relevant experience.
• One year of experience supervising a team.
• Strong problem-solving skills.
• Effective written and verbal communication.
• Commitment to nurture an equitable, unbiased culture.
• Must be 18 years of age or older.
• Travel Requirements: 0-10%.
• Must be authorized to work in the US without sponsorship.

Responsibilities

• Lead day-to-day operational excellence of the shop.
• Manage flow of service to ensure safety, cleanliness, quality, and speed.
• Help build and lead high performance team of hourly Team Members.
• Assist AM/GM with scheduling, onboarding, training, and shop tours.
• Provide exceptional customer service and nurture a welcoming culture.

Job description

Krispy Kreme in Decatur, GA seeks a Shift Supervisor to oversee daily shop operations, ensuring safety, cleanliness, quality, and speed while guiding a team of hourly workers. You will collaborate with leadership and assist with scheduling, onboarding, and training to maintain a WOW guest experience.

Requirements include 2+ years of relevant experience, 1 year supervising a team, strong problem-solving, and excellent communication. Must be 18+, US work authorized, and travel up to 10%.