Shift Lead — Drive Smooth Operations & Wow Guests

Krispy Kreme; Charleston (SC); On-site; USD 2,066,000 - 2,617,000; Full time

Benefits offered by this job

Weekly Pay

Career opportunities

Medical Insurance

Vision Insurance

Dental Insurance

401K plan

PTO

Education Reimbursement

Adoption Assistance

Life Insurance

Job summary

Krispy Kreme is seeking a Shift Supervisor to oversee daily shop operations on site in Charleston. You will manage service flow, ensure safety and quality, and support scheduling and training while leading a team of hourly workers.

The role emphasizes exceptional guest service and a welcoming environment for all associates. This full-time position requires at least two years of relevant experience and one year of supervisory responsibility, with travel and work authorization as described.

Qualifications

• Two years of relevant experience.
• 1 year of experience supervising a team.
• Strong problem-solving skills.
• Effective written and verbal communication.

Responsibilities

• Lead the day-to-day operational excellence of the shop.
• Manage the flow of service to ensure safety, cleanliness, quality, and speed.
• Help build and lead a high-performance team of hourly Team Members.
• Assist with scheduling, onboarding, training, and shop tours.
• Provide exceptional customer service and foster an inclusive culture.

Skills

Leading operations

Team supervision

Customer service

Scheduling & onboarding

Effective communication

Problem-solving

Hospitality focus

Job description

Krispy Kreme is seeking a Shift Supervisor to oversee daily shop operations on site in Charleston. You will manage service flow, ensure safety and quality, and support scheduling and training while leading a team of hourly workers.

The role emphasizes exceptional guest service and a welcoming environment for all associates. This full-time position requires at least two years of relevant experience and one year of supervisory responsibility, with travel and work authorization as described.