Shift Supervisor: Smooth Ops & Guest Experience

Krispy Kreme Doughnut Corporation; Portsmouth (VA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Weekly pay

Medical, vision, dental insurance

401K plan

PTO

Education reimbursement

Adoption assistance

Life Insurance

Employee discount

Job summary

Krispy Kreme Doughnut Corporation in Portsmouth, VA is seeking a Shift Supervisor to oversee daily shop operations, ensure safety, cleanliness, quality and speed, and collaborate with the shop leadership team to deliver a WOW experience. You will lead an hourly team, assist with scheduling, onboarding and training, and provide outstanding customer service while fostering an inclusive culture.

Two years of relevant experience, one year supervising, and 18+ years old are required; travel 0-10%; US

Qualifications

• Two years of relevant experience.
• One year of experience supervising a team.
• Strong problem-solving skills.
• Effective written and verbal communication.
• Commitment to an equitable, unbiased culture.

Responsibilities

• Lead the day-to-day operational excellence of the shop.
• Manage flow of service ensuring safety, cleanliness, quality and speed.
• Build and lead a high-performance hourly team.
• Assist with scheduling, onboarding, training, and shop tours.
• Provide exceptional customer service and foster inclusive environment.

Skills

Two years experience

Supervisor experience

Problem solving

Effective communication

Job description

Krispy Kreme Doughnut Corporation in Portsmouth, VA is seeking a Shift Supervisor to oversee daily shop operations, ensure safety, cleanliness, quality and speed, and collaborate with the shop leadership team to deliver a WOW experience. You will lead an hourly team, assist with scheduling, onboarding and training, and provide outstanding customer service while fostering an inclusive culture.

Two years of relevant experience, one year supervising, and 18+ years old are required; travel 0-10%; US