Shift Lead: Drive Service, Coaching & Quality

Taco Bell; Macon (MO); On-site; USD 17,000 - 22,000; Full time

Job summary

Taco Bell is seeking a Shift Lead to drive shift performance in a fast-paced restaurant in Missouri. You will lead team members, ensure guest satisfaction, and uphold food safety standards while partnering with the management team on daily initiatives.

The role emphasizes leadership, communication, and operational excellence to deliver a positive guest experience and maintain Taco Bell’s standards across all shift activities.

Qualifications

• 1 year of restaurant/retail experience with 3 months shift lead preferred.
• Excellent communication skills and strong leadership abilities.
• Must be able to work in a fast-paced environment and lead by example.

Responsibilities

• Ensure consistent customer satisfaction by executing the MIC Success Routine.
• Oversee Team Members' Shift Excellence tasks and maintain clean appearances.
• Ensure food safety, quality, and accuracy of orders.
• Provide regular feedback to the GM on Team Member performance.
• Assist the GM with cash handling, inventory, and labor management.
• Handle conflicts constructively and help resolve issues with the GM.

Skills

Leadership

Communication

Cash handling

Team management

Problem solving

Job description

Taco Bell is seeking a Shift Lead to drive shift performance in a fast-paced restaurant in Missouri. You will lead team members, ensure guest satisfaction, and uphold food safety standards while partnering with the management team on daily initiatives.

The role emphasizes leadership, communication, and operational excellence to deliver a positive guest experience and maintain Taco Bell’s standards across all shift activities.