Shift Lead: Drive Guest Satisfaction & Team Growth

Taco Bell; Columbia Township (MO); On-site; USD 17,000 - 22,000; Full time

Job summary

Taco Bell in Columbia, MO is seeking a Shift Lead to energize the team, uphold our standards, and resolve customer concerns so every guest leaves satisfied. You’ll coach teammates, execute shift duties, and partner with the GM on key business initiatives.

You’ll oversee food safety and quality, manage cash, inventory, and labor, and help maintain clean, safe, and welcoming dining rooms. Requirements include 1 year restaurant/retail experience with 3 months shift lead preferred, 18+ years old,

Qualifications

• 1 year restaurant/retail experience; 3 months shift lead experience preferred
• Adheres to cash, security, inventory, and labor policies
• Must be at least 18 years of age
• Reliable transportation required
• Strong communication, management/leadership and organizational skills
• Physical dexterity to move up to 45 lbs
• Attendance and punctuality are essential
• Basic Math proficiency

Responsibilities

• Lead shifts with energy and passion to meet Taco Bell standards
• Coach and guide Team Members to successful performance
• Oversee cash control, inventory, and labor practices
• Ensure food safety, quality, and timely order preparation
• Resolve customer concerns and maintain positive guest relations
• Partner with GM on business initiatives and training

Skills

Leadership

Customer service

Cash handling

Team coaching

Communication

Time management

Conflict resolution

Job description

Taco Bell in Columbia, MO is seeking a Shift Lead to energize the team, uphold our standards, and resolve customer concerns so every guest leaves satisfied. You’ll coach teammates, execute shift duties, and partner with the GM on key business initiatives.

You’ll oversee food safety and quality, manage cash, inventory, and labor, and help maintain clean, safe, and welcoming dining rooms. Requirements include 1 year restaurant/retail experience with 3 months shift lead preferred, 18+ years old,