Shift Lead: Drive Customer Experience & Team Performance

Take 5 Car Wash; Memphis (TN); Ibrido; USD 17.000 - 22.000; Part-time

Descrizione del lavoro

Whistle Express in Memphis is seeking a Shift Lead to set the standard on the lot, lead the crew, and own shift operations. You will know the site, the team, and when management is not on-site, you run it with ownership and accountability.

The role is fast and physical, with a focus on guest satisfaction, safety, and operational efficiency. You will lead opening/closing, guide the team, and ensure quality across all wash packages.

Competenze

• Prior supervisory or lead-crew experience preferred.
• Ability to open and close the site and manage daily operations.
• Knowledge of safety protocols to protect guests and staff.
• Strong communication and guest engagement skills.

Mansioni

• Greet customers and promote services to drive engagement.
• Direct vehicles safely and manage wash bay operations.
• Lead the team during shifts and handle issues as they arise.
• Ensure site cleanliness and uphold quality standards.

Conoscenze

Leadership

Customer service

Team coordination

Safety compliance

Descrizione del lavoro

Whistle Express in Memphis is seeking a Shift Lead to set the standard on the lot, lead the crew, and own shift operations. You will know the site, the team, and when management is not on-site, you run it with ownership and accountability.

The role is fast and physical, with a focus on guest satisfaction, safety, and operational efficiency. You will lead opening/closing, guide the team, and ensure quality across all wash packages.