Shift Lead: Car Wash Operations & Guest Experience

Take 5 Car Wash; Georgia; On-site; USD 26,000 - 34,000; Full time

Job summary

Whistle Express is seeking a Shift Lead to set the standard on the lot. You’ll know the site, the crew, and when management isn’t on-site you’re running it. This is a leadership role for someone who takes ownership and holds the team to the same standards they hold themselves.

The work is fast, physical and visible. You’ll ensure safe vehicle flow, check for quality, greet customers, and coach the team to deliver an exceptional guest experience at every wash.

Qualifications

• Experience leading a service team in a fast-paced environment.
• Strong ownership and accountability for shift outcomes.
• Ability to coach and motivate a crew.

Responsibilities

• Greet customers and promote services to drive engagement and sales.
• Direct vehicles safely into the wash tunnel and ensure proper positioning.
• Lead the team during shifts and address issues to keep operations running smoothly.
• Check vehicle quality and uphold cleanliness standards at the end of each wash.

Skills

Team leadership

Job description

Whistle Express is seeking a Shift Lead to set the standard on the lot. You’ll know the site, the crew, and when management isn’t on-site you’re running it. This is a leadership role for someone who takes ownership and holds the team to the same standards they hold themselves.

The work is fast, physical and visible. You’ll ensure safe vehicle flow, check for quality, greet customers, and coach the team to deliver an exceptional guest experience at every wash.