Shift Leader - Own the Shift, Elevate Customer Service

Take 5 Car Wash; Nashville (TN); On-site; USD 39,950,000 - 57,859,000; Full time

Job summary

Whistle Express in Nashville, TN is seeking a Shift Lead who sets the standard on the lot. You’ll know the site, the crew, and, when management isn’t on-site, you’re the one running it.

This is a leadership role that emphasizes ownership, teamwork, safety, and guest satisfaction. You’ll supervise opening/closing, guide the team, and ensure fast, friendly service while maintaining high quality wash standards.

Qualifications

• Previous leadership or supervisory experience preferred.
• Able to work outdoors in a fast-paced environment.
• Strong customer service and communication skills.

Responsibilities

• Greet customers and provide a positive experience.
• Direct vehicles into the wash tunnel and prep vehicles.
• Monitor equipment and enforce safety protocols.
• Lead shifts, delegate tasks, and open/close procedures.
• Inspect washes, ensure Sparkle Assurance, and report issues.

Skills

Leadership

Customer service

Communication

Job description

Whistle Express in Nashville, TN is seeking a Shift Lead who sets the standard on the lot. You’ll know the site, the crew, and, when management isn’t on-site, you’re the one running it.

This is a leadership role that emphasizes ownership, teamwork, safety, and guest satisfaction. You’ll supervise opening/closing, guide the team, and ensure fast, friendly service while maintaining high quality wash standards.