Shift Lead: Lead a Fast-Paced Team & Guest Experience

Take 5 Car Wash; Livingston (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Whistle Express is seeking a Shift Lead to act as the standard-setter on the lot. You will oversee a fast-paced car wash, lead the crew when management is off-site, and ensure safety and quality standards are met from opening to closing.

The role demands ownership, accountability, and strong customer interaction. As the on-site lead, you’ll train and direct teammates, handle unexpected challenges, and ensure the site operates smoothly, with a focus on service quality and guest satisfaction

Qualifications

• Prior leadership or team experience preferred.
• Comfortable working outdoors in a fast-paced environment.
• Able to greet customers and promote services clearly.

Responsibilities

• Greet customers and provide a positive experience.
• Direct vehicles into wash and ensure proper positioning.
• Lead the team during shifts and delegate tasks.
• Inspect vehicles for quality and report issues.
• Enforce safety protocols and maintain site cleanliness.

Skills

Leadership

Customer service

Team supervision

Opening/closing procedures

Job description

Whistle Express is seeking a Shift Lead to act as the standard-setter on the lot. You will oversee a fast-paced car wash, lead the crew when management is off-site, and ensure safety and quality standards are met from opening to closing.

The role demands ownership, accountability, and strong customer interaction. As the on-site lead, you’ll train and direct teammates, handle unexpected challenges, and ensure the site operates smoothly, with a focus on service quality and guest satisfaction