Shift Lead: Own the Lot, Elevate Every Wash

Express Wash Operations LLC; Tullahoma (TN); On-site; USD 18,000 - 23,000; Full time

Job summary

Whistle Express in Tennessee is seeking a hands-on Shift Lead to run the site when leadership is not on-site. You set the standard, own the shift, and keep the lot clean, the guests satisfied, and the team aligned with safety and quality.

This role is fast, physical, and visible; you’ll greet customers, guide operations, and coach the crew through busy periods. Previous leadership or team experience is a plus, and you’ll be trusted to open and close, resolve issues, and drive consistent service.

Qualifications

• Experience leading a team in a fast-paced retail/service environment.
• Strong communication and guest-service skills.
• Ability to coach and motivate a team during busy periods.

Responsibilities

• Greet customers and provide a positive, friendly experience.
• Direct vehicles and manage safety and cleanliness during shifts.
• Lead the team, delegate tasks, and cover openings/closes in absence of leaders.
• Monitor quality and address issues to maintain high wash standards.

Skills

Leadership

Customer service

Job description

Whistle Express in Tennessee is seeking a hands-on Shift Lead to run the site when leadership is not on-site. You set the standard, own the shift, and keep the lot clean, the guests satisfied, and the team aligned with safety and quality.

This role is fast, physical, and visible; you’ll greet customers, guide operations, and coach the crew through busy periods. Previous leadership or team experience is a plus, and you’ll be trusted to open and close, resolve issues, and drive consistent service.