Shift Lead: Drive Customer Experience & Store Ops

Walgreens; Bridgeview (IL); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens in Bridgeview, IL seeks a results-driven team member to open/close the store in the absence of management, manage cash handling, and prepare the floor and stock room for the day.

You will greet customers, resolve issues, and help with inventory, pricing, displays, and backroom operations, including vendor deliveries and basic bookkeeping.

This role emphasizes customer service, compliance with policies, and collaboration with store leadership to deliver a distinctive Walgreens experience.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent reading/writing/speaking English.

Responsibilities

• Open/close store in absence of management.
• Handle cash drops, refunds, and price verification.
• Maintain inventory accuracy and assist with displays and pricing.
• Assist with vendor deliveries and backroom processes.
• Provide excellent customer experience and resolve issues.

Skills

Customer service

Leadership

Cash handling

Inventory control

Tools

POS system

Job description

Walgreens in Bridgeview, IL seeks a results-driven team member to open/close the store in the absence of management, manage cash handling, and prepare the floor and stock room for the day.

You will greet customers, resolve issues, and help with inventory, pricing, displays, and backroom operations, including vendor deliveries and basic bookkeeping.

This role emphasizes customer service, compliance with policies, and collaboration with store leadership to deliver a distinctive Walgreens experience.