Shift Lead: Drive Customer Experience & Store Operations

Walgreens; Lake Geneva (WI); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a store team member to open and close the store when management is not available, handle cash handling and pricing tasks, and ensure the floor and stock room are ready for business. You will engage customers and provide proactive service while supporting inventory accuracy and vendor coordination.

The role emphasizes delivering a distinctive customer experience, maintaining store cleanliness, and working with the team to resolve issues and support smooth daily operations.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of store management and handle required systems start-ups and cash handling.
• Process product returns, refunds, cash drops, and provide change to cash registers.
• Engage customers to deliver a positive, distinctive Walgreens experience.
• Assist with vendor deliveries, pricing, and inventory accuracy as needed to support store operations.
• Maintain clean, organized store appearance and accurate on-hand quantities.

Skills

Leadership experience

Fluent English

Job description

Walgreens is seeking a store team member to open and close the store when management is not available, handle cash handling and pricing tasks, and ensure the floor and stock room are ready for business. You will engage customers and provide proactive service while supporting inventory accuracy and vendor coordination.

The role emphasizes delivering a distinctive customer experience, maintaining store cleanliness, and working with the team to resolve issues and support smooth daily operations.