Shift Lead: Doughnut Shop Operations & Team Builder
Krispy Kreme
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Benefits offered by this job
Job summary
Krispy Kreme in Columbus, OH is seeking Shift Supervisors to master their craft and deliver a WOW experience for our guests. You will oversee an assigned shift, partner with shop leadership, and support the team to run smoothly.
The role emphasizes strong communication, problem-solving, and leadership to foster an inclusive, high-performing work environment and excellent guest service. This position offers weekly pay and competitive benefits.
Qualifications
- Two years of relevant experience.
- 1 year of experience supervising a team.
- Strong problem-solving skills.
- Effective written and verbal communication.
- Commitment to an equitable, unbiased culture.
- Must be 18 years of age or older.
- Travel 0-10%.
- Must be authorized to work in the US without sponsorship.
Responsibilities
- Lead the day-to-day operational excellence of the shop.
- Manage the flow of service to ensure safety, cleanliness, quality and speed.
- Help build and lead a high-performance team of hourly Team Members.
- Assist AM/GM with scheduling, onboarding, training, and shop tours.
- Provide exceptional customer service while nurturing a welcoming culture.
Skills
Job description
Krispy Kreme in Columbus, OH is seeking Shift Supervisors to master their craft and deliver a WOW experience for our guests. You will oversee an assigned shift, partner with shop leadership, and support the team to run smoothly.
The role emphasizes strong communication, problem-solving, and leadership to foster an inclusive, high-performing work environment and excellent guest service. This position offers weekly pay and competitive benefits.
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