Shift Lead — Doughnut Shop Operations

Krispy Kreme Doughnut Corporation; Richmond (VA); On-site; USD 19,286 - 24,796; Full time

Benefits offered by this job

Weekly Pay

Career opportunities

Medical, Vision, Dental insurance

Employee discount program

401K plan

PTO

Company events

Education Reimbursement

Adoption Assistance

Life Insurance

FSA/HSA Plans

Pet Insurance

Job summary

Krispy Kreme Doughnut Corporation in Richmond, Virginia is seeking a Shift Supervisor to master operational excellence on a daily basis. You will oversee a shop shift, partner with the leadership team, and drive a WOW experience for customers.

The role focuses on safety, quality, and speed, scheduling, onboarding, training, and coaching a team of hourly Team Members, while upholding a welcoming culture that values every individual's originality.

Qualifications

• Two years of relevant experience.
• One year of experience supervising a team.
• Strong problem-solving skills.
• Effective communication skills, both written and verbal.
• Commitment to an equitable, unbiased culture.

Responsibilities

• Lead the day-to-day operational excellence of the shop.
• Manage the flow of service to ensure safety, cleanliness, quality, and speed.
• Help build and lead a high-performance team of hourly Team Members.
• Assist with scheduling, onboarding, training, and shop tours.
• Provide exceptional customer service while fostering an inclusive environment.

Skills

Team leadership

Communication

Problem solving

Retail operations

Safety compliance

Job description

Krispy Kreme Doughnut Corporation in Richmond, Virginia is seeking a Shift Supervisor to master operational excellence on a daily basis. You will oversee a shop shift, partner with the leadership team, and drive a WOW experience for customers.

The role focuses on safety, quality, and speed, scheduling, onboarding, training, and coaching a team of hourly Team Members, while upholding a welcoming culture that values every individual's originality.