Shift Supervisor — Lead Smooth Operations & Growth

Krispy Kreme Doughnut Corporation; New York (NY); On-site; USD 20,664 - 28,929; Full time

Benefits offered by this job

Weekly Pay

Comprehensive benefits

401K plan

PTO

Education Reimbursement

Adoption Assistance

Life Insurance

FSA/HSA Plans

Pet Insurance

Employee discount

Job summary

Krispy Kreme Doughnut Corporation is seeking a Shift Supervisor to oversee daily shop operations and lead a team of hourly Team Members in New York. You will partner with the shop leadership to ensure safety, quality, and speed while delivering a WOW customer experience.

You will manage scheduling, onboarding, and training with the AM/GM and promote a culture that values diverse, original identities. The role emphasizes hands-on leadership and continuous growth opportunities within the Krispy

Qualifications

• Two years of relevant experience.
• 1 year of experience supervising a team.
• Strong problem-solving skills.
• Effective communication skills, both written and verbal.
• Must be authorized to work in the US without sponsorship.

Responsibilities

• Lead the day-to-day operational excellence of the shop.
• Manage the flow of service to ensure safety, cleanliness, quality, and speed.
• Help build and lead a high-performance team of hourly Team Members.
• Assist AM/GM with scheduling, onboarding, training, and shop tours.
• Provide exceptional customer service to guests and foster an inclusive culture.

Skills

Team leadership

Problem solving

Communication

Diversity & inclusion

Job description

Krispy Kreme Doughnut Corporation is seeking a Shift Supervisor to oversee daily shop operations and lead a team of hourly Team Members in New York. You will partner with the shop leadership to ensure safety, quality, and speed while delivering a WOW customer experience.

You will manage scheduling, onboarding, and training with the AM/GM and promote a culture that values diverse, original identities. The role emphasizes hands-on leadership and continuous growth opportunities within the Krispy