Shift Lead - Donut Shop

Duck Donuts | Asheville; Asheville (NC); On-site; USD 21,000 - 25,000; Part time

Job summary

Duck Donuts in Asheville is seeking a motivated, upbeat team member who leads others by example and delivers exceptional guest service. Experience in foodservice is preferred, especially in fast casual environments. This role requires availability on Fridays, Saturdays, and Sundays, with a mix of 5–6 hour shifts on weekdays as needed.

Pay ranges from $15 to $18 per hour, including tips. You will train staff, maintain a clean, family-friendly vibe, follow recipes and safety standards, and support

Qualifications

• Must have recent prior work experience in foodservice, preferably in a fast casual environment.

Responsibilities

• Consistently delivers outstanding guest experiences through training and coaching the team and through exemplifying the Duck Donuts standard for exemplary service to each guest.
• Maintaining a clean, welcoming, and family-friendly atmosphere for guests and team members alike.
• Follows Duck Donuts recipes and procedures and ensures compliance with federal, state, and local regulations for safety, sanitation, and labor standards in addition to Duck Donuts’ standards while on duty.
• Delegates tasks to team members as needed while also setting a positive example by completing all assigned duties and taking initiative to complete additional cleaning, organizational, and prep tasks as time permits.
• Assists managers with rollout of system-wide promotional campaigns, limited-time-offers, training initiatives, and updates to policies, procedures, or recipes.
• Communicates concerns to management and works with management to implement plans enhanced performance.
• Maintains cash intake responsibly, takes measures to reduce waste, and monitors labor margins while on shift.

Job description

Duck Donuts is seeking a motivated and upbeat individual with a friendly personality who will provide exemplary service to our guests while leading other team members to do the same. This person must have the ability to take initiative to solve problems, interact with guests, and be a positive example to the team.

Must have

recent prior work experience in foodservice, preferably in a fast casual environment (if not, see our other posting for Team Member)

Preferred candidates

will be available to work Friday afternoon (12-6), Saturday, and Sunday shifts

Requires weekday and weekend shifts, mix of morning or afternoon 5-6 hour shifts.

Pay range is typically $15-$18 per hour including tips

Responsibilities include:

• Consistently delivers outstanding guest experiences through training and coaching the team and through exemplifying the Duck Donuts standard for exemplary service to each guest.

• Maintaining a clean, welcoming, and family-friendly atmosphere for guests and team members alike.

• Follows Duck Donuts recipes and procedures and ensures compliance with federal, state, and local regulations for safety, sanitation, and labor standards in addition to Duck Donuts’ standards while on duty.

• Delegates tasks to team members as needed while also setting a positive example by completing all assigned duties and taking initiative to complete additional cleaning, organizational, and prep tasks as time permits.

• Assists managers with rollout of system-wide promotional campaigns, limited-time-offers, training initiatives, and updates to policies, procedures, or recipes.

• Communicates concerns to management and works with management to implement plans enhanced performance.

• Maintains cash intake responsibly, takes measures to reduce waste, and monitors labor margins while on shift.