Shift Leader

Duck Donuts Company; Flemington (NJ); On-site; USD 38,000 - 52,000; Full time

Job summary

Duck Donuts in Flemington, NJ is seeking a motivated and upbeat individual to provide exemplary guest service while leading other team members. You will train and coach staff, maintain a clean, family-friendly atmosphere, and ensure compliance with safety and sanitation standards.

Responsibilities include coaching the team, rolling out promotions, communicating with management, and handling cash functions. A proactive attitude and strong communication skills are essential for success in this

Qualifications

• 2+ years of experience in foodservice, preferably with supervisory experience.
• Energetic and goal-oriented personality with the ability to lead others in a fast-paced environment.
• Excellent verbal and written communication skills.
• Proven ability to provide exceptional service to guests.

Responsibilities

• Consistently delivers outstanding guest experiences through training and coaching the team and through exemplifying the Duck Donuts standard for exemplary service to each guest.
• Maintaining a clean, welcoming, and family-friendly atmosphere for guests and team members alike.
• Follows Duck Donuts recipes and procedures and ensures compliance with federal, state, and local regulations for safety, sanitation, and labor standards in addition to Duck Donuts’ standards while on duty.
• Delegates tasks to team members as needed while also setting a positive example by completing all assigned duties and taking initiative to complete additional cleaning, organizational, and prep tasks as time permits.
• Assists managers with rollout of system-wide promotional campaigns, limited-time-offers, training initiatives, and updates to policies, procedures, or recipes.
• Communicates concerns to management and works with management to implement plans enhanced performance.
• Manages cash intake and deposits and completes required cash handling functions.

Skills

Foodservice experience

Team leadership

Communication skills

Guest service excellence

Job description

Duck Donuts is seeking a motivated and upbeat individual with a friendly personality who will provide exemplary service to our guests while leading other team members to do the same. This person must have the ability to take initiative to solve problems, interact with guests, and be a positive example to the team.

Responsibilities include:

• Consistently delivers outstanding guest experiences through training and coaching the team and through exemplifying the Duck Donuts standard for exemplary service to each guest.

• Maintaining a clean, welcoming, and family-friendly atmosphere for guests and team members alike.

• Follows Duck Donuts recipes and procedures and ensures compliance with federal, state, and local regulations for safety, sanitation, and labor standards in addition to Duck Donuts’ standards while on duty.

• Delegates tasks to team members as needed while also setting a positive example by completing all assigned duties and taking initiative to complete additional cleaning, organizational, and prep tasks as time permits.

• Assists managers with rollout of system-wide promotional campaigns, limited-time-offers, training initiatives, and updates to policies, procedures, or recipes.

• Communicates concerns to management and works with management to implement plans enhanced performance.

• Manages cash intake and deposits and completes required cash handling functions.

Requirements:

• 2+ years of experience in foodservice, preferably with supervisory experience

• Has an energetic and goal-oriented personality and a proven ability to lead others in a fast-paced environment.

• Possesses excellent verbal and written communication skills.

• Proven ability to provide exceptional service to guests.