Duck Donuts Shift Lead

Duck Donuts; Chesterfield (MO); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Free food & snacks

Competitive Compensation

Job summary

Duck Donuts in Chesterfield, Missouri, is looking for an experienced Shift Lead. You will be responsible for the restaurant’s performance during your shifts, supervising team members and ensuring smooth operations.

The ideal candidate possesses strong leadership skills and previous restaurant experience, ensuring exceptional customer service and adherence to health regulations. This role includes training employees, managing inventory, and covering shifts as needed.

Qualifications

• Previous food service experience is required.
• Must have excellent management skills for effective team leading.
• Capability to work under pressure is essential.

Responsibilities

• Train and manage employees and assign duties as needed.
• Lead team in providing exceptional customer service.
• Resolve customer complaints gracefully and with tact.
• Adhere to all health and safety rules and regulations.
• Maintain inventory levels and reorder supplies when necessary.
• Cover the shifts of absent employees.
• Work weekdays and alternating weekends.

Skills

Excellent management and leadership skills

Strong communication and problem-solving skills

Ability to remain calm and thrive under pressure

Education

High school diploma/GED

Tools

POS software

Job description

Benefits

• Employee discounts


• Flexible schedule


• Free food & snacks


• Benefits/Perks


• Flexible Scheduling


• Competitive Compensation

Job Summary

We are seeking an experienced Shift Lead to join our team! As a Shift Lead, you will be responsible for the restaurant’s operational performance during your shift. You will supervise, work alongside staff and assign duties to ensure the restaurant runs smoothly. The ideal candidate is a strong leader with restaurant experience.

Responsibilities

• Train and manage employees and assign duties as needed


• Lead team in providing exceptional customer service


• Resolve customer complaints gracefully and with tact


• Adhere to all health and safety rules and regulations


• Maintain appropriate inventory levels, reorder and restock when necessary


• Cover the shifts of absent employees


• Work weekdays and alternating weekends (a weekend only position is also available)

Qualifications

• High school diploma/GED


• Previous food service experience


• Familiarity with POS software


• Ability to remain calm and thrive under pressure


• Excellent management and leadership skills


• Strong communication and problem-solving skills