Shift Lead - Customer Service & Membership Sales

Modwash; Seven Fields (Butler County); On-site; USD 29,000 - 42,000; Full time

Benefits offered by this job

Base pay + commission

Paid training

Free employee car washes

Career advancement opportunities

401K match

Health, dental and vision options

Job summary

ModWash in Seven Fields, PA is seeking a Key Holder to manage daily operations and drive membership sales while delivering an outstanding guest experience. You’ll educate customers on the value of memberships and help them choose the best package for their needs.

You’ll oversee opening and closing duties, maintain equipment and site standards, and support your team in a fast-paced environment with a focus on service and results.

Qualifications

• A passion for serving others.
• Awesome customer service skills; sales experience a plus.
• Outgoing, energetic personality with excellent communication skills.
• Strong interpersonal skills and ability to motivate teammates.

Responsibilities

• Deliver mind blowing customer service; greet customers with a smile and friendly attitude.
• Actively sell ModWash packages and unlimited wash memberships.
• Guide guests through packages and membership options.
• Engage with customers pre/post wash to ensure 100% satisfaction.
• Collaborate with the team to meet sales goals.
• Handle opening/closing site responsibilities and maintain site standards.

Skills

Customer service

Sales experience

Communication

Team motivation

Job description

ModWash in Seven Fields, PA is seeking a Key Holder to manage daily operations and drive membership sales while delivering an outstanding guest experience. You’ll educate customers on the value of memberships and help them choose the best package for their needs.

You’ll oversee opening and closing duties, maintain equipment and site standards, and support your team in a fast-paced environment with a focus on service and results.